Our Terms & Conditions

Unit Prices: Unit prices exclude GST.

Quote Acceptance: This quotation is open for acceptance without revision for a period of 30 days from the date of submission, after which time it becomes subject to variation.

Quantity: We reserve the right to change our tender price or unit rates should the quantities vary from those originally tendered.

Retentions: No retentions have been allowed for within our quotation / tender submission unless otherwise stated in the Quotation.

Title of Goods: Title and ownership of goods remains with ESP until such time as payment is received in full.

Variations: Variations to materials made after the quotation is signed and materials are in production may incur a delay in delivery and increased price.

Copyright of Design: All designs, drawings, investigations etc. carried out specifically associated with the subject of the quotation remains the intellectual property of ESP and shall not be copied or distributed to others without prior written consent by ESP.

Site Access: This quotation is submitted on the condition of having free access to the working area and for all work to be undertaken during normal trade hours. Hire of plant and equipment due to difficult access and specific site allowances are not included unless otherwise stated in this quotation. All delivery and installation is allowed for during our normal working hours being Monday to Friday 7am to 3.30pm. Delivery or installation outside of these hours will incur additional cost.

Site Conditions: A clear working area is to be provided for all work with the relocation or protection of existing furniture, fittings and personal items by others. Any existing workstation or joinery items must be cleared prior to start of works.

Delivery: Normally 4-6 weeks subject to confirmation at the time of receipt of order, and would be arranged to suit construction program and special requirements. Estimates detailed are based on present production commitments, availability of basic raw materials and items procured from 3rd party suppliers.

Veneer: Should this order contain any natural veneer, ESP does not accept responsibility for matching etc., unless each veneer section has been selected by the designer / client for each element.

Floor Protection: All floor protection is to be provided by others unless otherwise stated in the Quotation. All floor protection is to be removed prior to installation of workstations and storage items. If ESP be requested to remove or cut plastic floor protection covering in anyway, additional labour charges will apply. No responsibility will be accepted for any damage to floor covering caused.

Damage in Transit: Responsibility for onsite damage lies with the client. Notwithstanding any other provision in the Contract, the risk of the Goods passes to the Purchaser upon delivery. The Purchaser shall insure the Goods against loss or damage by fire, theft and other unusual risks for their full insurable value with a reputable insurer until full payment of the purchase price of the goods has been made to ESP. Responsibility for damage in transit to destination within Australia will be accepted only where the goods are consigned by ESP, provided it is reported on carrier’s way bill, or failing that, the way bill signed “Contents Unexamined” and the damage reported both to the carriers or forwarding agents, and to ourselves within 7 days. Claims for damage, shortage or pilferage must be made in writing within 7 days of receipt of the goods by the consignee who should also immediately advise the forwarding agents.

GST: Unless otherwise stated under basis of quotation / invoice, prices do not include Goods and Services Tax. GST will be charged as a separate item on the invoice.

Placement of Order: The placement of an order against this quotation will be taken as an acceptance of the Conditions of Tender as stated and no deviation to these conditions regardless of ‘Conditions of Order’ will be accepted unless further agreed in writing by ESP. Responsibility will not be accepted for delays and the consequences thereof arising from strikes, lock-outs, trade disputes, fires or other contingencies beyond our control.

Payment Terms (Furniture and Joinery Projects): Our terms of trade require a 50% deposit of total lump sum (INC GST) to be received with purchase order. Remainder (including any variations) upon completion. Cancellation fee applies to standard goods. No refund can be given on custom made goods. Notwithstanding the foregoing, the goods are at the entire risk of the buyer from the time of delivery. We reserve the right to enter premises and repossess our goods at any time prior to full payment being received.

Payment Terms (Fit-out and Construction Projects): Our terms of trade require a 30% deposit of total lump sum (INC GST) to be received with purchase order. A progress claim schedule will be outlined in our proposal bringing the payment amount to 90% of the total contract value (including any variations) by completion of works. The Remainder of 10% upon completion. Cancellation fee applies to standard goods. No refund can be given on custom made goods. Notwithstanding the foregoing, the goods are at the entire risk of the buyer from the time of delivery. We reserve the right to enter premises and repossess our goods at any time prior to full payment being received